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Evidence Guide: ICTTEN514 - Install, configure and test a server

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTTEN514 - Install, configure and test a server

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare to install a server

  1. Prepare for work in line with site-specific safety requirements and enterprise work health and safety (WHS) processes and procedures
  2. Notify customer to arrange site access
  3. Obtain server applications and features from appropriate personnel
  4. Choose the most suitable server with reference to required server application and server features
  5. Choose the most suitable network operating system features with reference to required server solution and technical requirements
  6. Provide alternative server solutions with reference to required server application and server features
  7. Review required installation options
  8. Analyse data migration requirements
  9. Apply back-up and recovery requirements with reference to organisational policy
  10. Analyse education and training requirements for support staff and in line with client requirements and relevant enterprise policies
  11. Create and document a deployment plan
  12. Advise user group of deployment and potential down times
Prepare for work in line with site-specific safety requirements and enterprise work health and safety (WHS) processes and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify customer to arrange site access

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain server applications and features from appropriate personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Choose the most suitable server with reference to required server application and server features

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Choose the most suitable network operating system features with reference to required server solution and technical requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide alternative server solutions with reference to required server application and server features

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review required installation options

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse data migration requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply back-up and recovery requirements with reference to organisational policy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse education and training requirements for support staff and in line with client requirements and relevant enterprise policies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Create and document a deployment plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advise user group of deployment and potential down times

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install and configure the server

  1. Back up and restore local data in preparation for installation
  2. Install and configure the server as required by technical requirements and functional specifications
  3. Install and undertake configuration activities using relevant operating system and application upgrades
  4. Reconnect and reconfigure relevant connectivity devices
Back up and restore local data in preparation for installation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install and configure the server as required by technical requirements and functional specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install and undertake configuration activities using relevant operating system and application upgrades

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Reconnect and reconfigure relevant connectivity devices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Test server and reconfigure the network

  1. Run system testing for benchmarking against client specification and requirements according to test plan, and record outcomes
  2. Analyse the error report and make changes as required
  3. Test required changes or additions
  4. Validate changes or additions against specifications
Run system testing for benchmarking against client specification and requirements according to test plan, and record outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse the error report and make changes as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Test required changes or additions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Validate changes or additions against specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete documentation and clean worksite

  1. Make and document server configuration and operational changes
  2. Tabulate test results and complete all documentation for users
  3. Complete client report and notify of network status
  4. Clean up and restore worksite to client’s satisfaction
  5. Secure sign-off from appropriate person
Make and document server configuration and operational changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Tabulate test results and complete all documentation for users

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete client report and notify of network status

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clean up and restore worksite to client’s satisfaction

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Secure sign-off from appropriate person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to install a server

1.1 Prepare for work in line with site-specific safety requirements and enterprise work health and safety (WHS) processes and procedures

1.2 Notify customer to arrange site access

1.3 Obtain server applications and features from appropriate personnel

1.4 Choose the most suitable server with reference to required server application and server features

1.5 Choose the most suitable network operating system features with reference to required server solution and technical requirements

1.6 Provide alternative server solutions with reference to required server application and server features

1.7 Review required installation options

1.8 Analyse data migration requirements

1.9 Apply back-up and recovery requirements with reference to organisational policy

1.10 Analyse education and training requirements for support staff and in line with client requirements and relevant enterprise policies

1.11 Create and document a deployment plan

1.12 Advise user group of deployment and potential down times

2. Install and configure the server

2.1 Back up and restore local data in preparation for installation

2.2 Install and configure the server as required by technical requirements and functional specifications

2.3 Install and undertake configuration activities using relevant operating system and application upgrades

2.4 Reconnect and reconfigure relevant connectivity devices

3.Test server and reconfigure the network

3.1 Run system testing for benchmarking against client specification and requirements according to test plan, and record outcomes

3.2 Analyse the error report and make changes as required

3.3 Test required changes or additions

3.4 Validate changes or additions against specifications

4.Complete documentation and clean worksite

4.1 Make and document server configuration and operational changes

4.2 Tabulate test results and complete all documentation for users

4.3 Complete client report and notify of network status

4.4 Clean up and restore worksite to client’s satisfaction

4.5 Secure sign-off from appropriate person

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to install a server

1.1 Prepare for work in line with site-specific safety requirements and enterprise work health and safety (WHS) processes and procedures

1.2 Notify customer to arrange site access

1.3 Obtain server applications and features from appropriate personnel

1.4 Choose the most suitable server with reference to required server application and server features

1.5 Choose the most suitable network operating system features with reference to required server solution and technical requirements

1.6 Provide alternative server solutions with reference to required server application and server features

1.7 Review required installation options

1.8 Analyse data migration requirements

1.9 Apply back-up and recovery requirements with reference to organisational policy

1.10 Analyse education and training requirements for support staff and in line with client requirements and relevant enterprise policies

1.11 Create and document a deployment plan

1.12 Advise user group of deployment and potential down times

2. Install and configure the server

2.1 Back up and restore local data in preparation for installation

2.2 Install and configure the server as required by technical requirements and functional specifications

2.3 Install and undertake configuration activities using relevant operating system and application upgrades

2.4 Reconnect and reconfigure relevant connectivity devices

3.Test server and reconfigure the network

3.1 Run system testing for benchmarking against client specification and requirements according to test plan, and record outcomes

3.2 Analyse the error report and make changes as required

3.3 Test required changes or additions

3.4 Validate changes or additions against specifications

4.Complete documentation and clean worksite

4.1 Make and document server configuration and operational changes

4.2 Tabulate test results and complete all documentation for users

4.3 Complete client report and notify of network status

4.4 Clean up and restore worksite to client’s satisfaction

4.5 Secure sign-off from appropriate person

Evidence of ability to:

analyse server and network operational issues

apply user applications and relate to user needs when configuring a server

create technical and user documentation

install and configure server

test server and reconfigure network

troubleshoot server and network failures.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe the Australian Computer Society Code of Ethics

describe the following aspects of a common network:

cable types and connectors

topologies

explain compatibility issues and resolution procedures

summarise desktop applications and operating systems

outline documentation requirements for networks

describe typical enterprise communication and training systems for staff involved in deployment

outline features of:

current network operating systems (NOS)

current server applications compatibility issues and resolution procedures

outline implementation and configuration of servers

explain system back-up procedures.